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The Razorback 4x4 Help Centre - FAQs, policies and product information.

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<h3 id="isPasted">How Do I Find the Right Seat Covers for My Vehicle?</h3><p>Use our vehicle selector tool on the website to find the perfect fit for your car. Each product page will have information about vehicle compatibility and features, to help ensure you choose the correct product for your vehicle.</p><hr><h3 id="are-front-seat-covers-sold-as-a-pair-or-individually"><br>Are Front Seat Covers Sold as a Pair or Individually?</h3><p>Front seat covers are always sold as a pair, covering both the driver and passenger seats.</p><hr><h3 id="do-the-seat-covers-come-with-covers-for-the-headrests"><br>Do the Seat Covers Come with Covers for the Headrests?</h3><p>Yes, if your seats have removable headrests, our covers include matching headrest covers.</p><hr><h3 id="are-you-able-to-just-buy-the-front-seat-covers-and-not-the-full-bundle">Are you able to just buy the front seat covers, and not the full bundle?</h3><p>Absolutely, you can buy as many or as few Razorback products as you want for your vehicle. You can buy only the front seat covers, or you can bundle the items together to get a small discount on the bundle purchase.&#xA0;</p><hr><h3 id="will-the-heating-and-cooling-still-work-on-my-seats">Will the Heating and Cooling Still Work on My Seats?</h3><p>Seat heaters will still work with Razorback seat covers, though it may take slightly longer to reach the desired temperature. Unfortunately, built-in seat cooling will not work through seat covers. This is due to the materials we use, which are designed to protect your seats from liquid, spills, and dirt, and do not allow airflow through.</p><hr><h3 id="are-razorback-neoprene-seat-covers-waterproof"><br>Are Razorback Neoprene Seat Covers Waterproof?</h3><p>All Razorback 4x4 neoprene seat covers are very heavily water resistant. While the materials themselves are waterproof, due to the manufacturing process and having seams between different panels of materials, the product is not certifiable as waterproof.</p><hr><h3 id="do-razorback-seat-covers-come-with-rear-pockets">Do Razorback seat covers come with rear pockets?</h3><p>All Razorback 4x4 seat covers come with a built in rear/map pocket made of the same material as the seat cover. This way you can ensure that you don&apos;t lose any storage in your vehicle, while maintaining a high level of protection through out the car.&#xA0;</p><hr><h3 id="can-i-put-razorback-covers-on-leather-seats">Can I put Razorback covers on leather seats?</h3><p>Absolutely. Razorback seat covers are designed to protect your seats&#x2014;including leather. Our covers feature a secure fit with Velcro straps, J-clips, and tailored patterns to prevent movement and reduce wear. For leather interiors, we recommend our neoprene covers, which include a textured underside for added grip and protection.</p><hr id="isPasted"><h3 id="do-your-rear-covers-have-a-cut-out-for-iso-fix-attachments-like-baby-seats">Do your rear covers have a cut out for ISO-FIX attachments (like baby seats)?</h3><p>We do our best to account for these kinds of accessories, and have allowances on most modern vehicles. However, we cannot guarantee this is true of 100% of our products, so if you are unsure and want to confirm, please contact us and will gladly double check our product for you.&#xA0;</p>

The Christmas season is nearly upon us, and ensure your gift arrives in time for the big day, please place your orders on or before the dates listed below. As custom embroidery designs may take some time to finalise with both you and our embroidery t

<p>The Christmas season is nearly upon us, and ensure your gift arrives in time for the big day, please place your orders&#xA0;<strong>on or before</strong> the dates listed below.<br><br></p><h2 id="in-stock-orders">In Stock Orders</h2><h3 id="standard-shipping">Standard Shipping</h3><table style="width: 60%; margin-right: calc(40%);"><tbody><tr><td style="width: 38.5838%;"><strong>Destination</strong></td><td style="width: 61.4162%;"><strong>Place Orders By</strong></td></tr><tr><td style="width: 38.5838%;">VIC</td><td style="width: 61.4162%;">18th December</td></tr><tr><td style="width: 38.5838%;">NSW</td><td style="width: 61.4162%;">18th December</td></tr><tr><td style="width: 38.5838%;">ACT</td><td style="width: 61.4162%;">18th December</td></tr><tr><td style="width: 38.5838%;">QLD</td><td style="width: 61.4162%;">18th December</td></tr><tr><td style="width: 38.5838%;">SA</td><td style="width: 61.4162%;">18th December</td></tr><tr><td style="width: 38.5838%;">TAS</td><td style="width: 61.4162%;">18th December</td></tr><tr><td style="width: 38.5838%;">WA</td><td style="width: 61.4162%;">17th December</td></tr><tr><td style="width: 38.5838%;">NT</td><td style="width: 61.4162%;">15th December</td></tr></tbody></table><p><br></p><h2 id="made-to-order">Made To Order</h2><h3 id="standard-shipping-1">Standard Shipping</h3><table style="width: 59%; margin-right: calc(41%);"><tbody><tr><td style="width: 50.0000%;"><strong>Place Order By</strong></td><td style="width: 50.0000%;"><strong>Expected Dispatch Date</strong></td></tr><tr><td style="width: 50.0000%;">27th November</td><td style="width: 50.0000%;">16th December</td></tr></tbody></table><p>As <strong>custom embroidery</strong> designs may take some time to finalise with both you and our embroidery team, these orders will need to be placed well before the Made To Order cut-off date. Larger, more intricate designs will take longer than simple text.&#xA0;</p><p>Any custom embroidery order made <strong>after the&#xA0;</strong><strong>23rd of November</strong> cannot be guaranteed in time for Christmas.</p><p><br></p><p><strong><em>Please note</em></strong><em>: these dates are based on the Christmas cut-off dates given by AusPost. We are unfortunately unable to guarantee delivery dates - this is a busy time of year for AusPost too! We recommend getting your orders in as early as possible to avoid disappointment.</em></p><hr><p><br></p><p>Miss the cut-off date? Don&apos;t worry! Get them a <a href="https://razorback4x4.com.au/products/gift-card">Razorback 4x4 Gift Card</a> instead. Delivered to your email inbox so there&apos;s no wait on shipping.</p>

Three Winners will be drawn, with one Winner for each prize. Each Winner may only win one prize. The Prizes will be drawn separately according to the draw that the Entrant enters into, as set out in the Entry Procedure.

<h3 style="text-align: center;" id="key-terms">KEY TERMS</h3><table style="width: 100%;" class="fr-table-selection-hover"><tbody><tr><td style="width: 17.8093%; vertical-align: top;"><strong>Promotion</strong></td><td style="width: 82.1061%;">Instagram Giveaway</td></tr><tr><td style="width: 17.8093%; vertical-align: top;"><strong>Promoter</strong></td><td style="width: 82.1061%;">Zervi Pty Ltd T/A Razorback 4x4 (ABN 11 600 532 125)<br>54 National Blvd, Campbellfield, VIC 3061 Australia<br><br><a href="mailto:marketing@razorback4x4.com.au">marketing@razorback4x4.com.au</a><br><a href="https://razorback4x4.com.au">https://razorback4x4.com.au</a></td></tr><tr><td style="width: 17.8093%; vertical-align: top;"><strong>Entry Period</strong></td><td style="width: 82.1061%;"><u>Start Date:</u> 10AM AEDT, 3 December 2025<br><u>End Date:</u> 5PM AEDT. 12 December 2025</td></tr><tr><td style="width: 17.8093%; vertical-align: top;"><strong>Total Prize Pool</strong></td><td style="width: 82.1061%; vertical-align: top;">$3,195</td></tr><tr><td style="width: 17.8093%; vertical-align: top;"><strong>Prize(s)</strong></td><td style="width: 82.1061%;">The Prize is made up of:<br><br><ul><li style="font-size: 12px;"><strong>Prize 1</strong>: 1x prize pack valued at $1,135 RRP, comprising of 1 case of Hawkers Ultra Low-Carb Lager, 1 Evakool 60L Infinity Fibreglass Cooler, and 1 Razorback 4x4 Camping Pack;</li><li style="font-size: 12px;"><strong>Prize 2:</strong> 1x prize pack valued at $998 RRP, comprising of 1 EcoXGear Bluetooth speaker, 1 case of Hawkers Pale Ale, and 1 Razorback 4x4 Camping Pack;</li><li style="font-size: 12px;"><strong>Prize 3</strong>: 1x prize pack valued at $1,062 RRP, comprising of 1 nomadiQ Stove, Foldable Windshield Protection Pouch, 1 case of Hawkers Pale Ale, and 1 Razorback 4x4 Camping Pack.</li></ul><p><span style="font-size: 14px;">Three Winners will be drawn, with one Winner for each prize. Each Winner may only win one prize. The Prizes will be drawn separately according to the draw that the Entrant enters into, as set out in the Entry Procedure.</span></p></td></tr><tr><td style="width: 17.8093%; vertical-align: top;"><strong>Relevant States</strong></td><td style="width: 82.1061%;">All Australian States and Territories, excluding ACT</td></tr><tr><td style="width: 17.8093%; vertical-align: top;"><strong>Entrants</strong></td><td style="width: 82.1061%;">Entry is open to residents of the Relevant States aged 18 years or over (<strong>Entrants</strong>).<br><br>Directors, officers, management, employees, and other staff (and the immediate families of directors, officers, management, employees, and other staff) of the Promoter or of the retailers, suppliers, or companies associated with this Promotion are ineligible to enter.<br>Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or stepchild (whether natural or by adoption), parent, stepparent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, stepsister, or first cousin.<br></td></tr><tr><td style="width: 17.8093%; vertical-align: top;"><strong>Maximum Number of Entries</strong></td><td style="width: 82.1061%; vertical-align: top;">No Limit</td></tr><tr><td style="width: 17.8093%; vertical-align: top;"><strong>Draw Details</strong></td><td style="width: 82.1061%;"><u>Draw Date</u>: Week of 15 December 2025<br><u>Draw Method</u>: Electronic random draw</td></tr><tr><td style="width: 17.8093%; vertical-align: top;"><strong>Notification of Winners</strong></td><td style="width: 82.1061%;">Winners will be notified via Instagram, no later than 2 business days from the Draw Date.</td></tr><tr><td style="width: 17.8093%; vertical-align: top;"><strong>Claim Instructions</strong></td><td style="width: 82.1061%;">In order to claim a Prize, the Winner must present their photographic ID to the promoter via email, for the purposes of age verification. Once the promoter has verified that the winner is over the age of 18 years old, the photographic ID will be deleted from the Promoters database. If the Winner is under the age of 18 years old, the Promoter will redraw a Winner.</td></tr><tr><td style="width: 17.8093%; vertical-align: top;"><strong>Privacy Policy</strong></td><td style="width: 82.1061%;"><a href="https://razorback4x4.com.au/policies/privacy-policy">https://razorback4x4.com.au/policies/privacy-policy</a></td></tr></tbody></table><h3 style="text-align: center;" id><br></h3><h3 style="text-align: center;" id="terms-and-conditions"><span style="font-size: 14px;">TERMS AND CONDITIONS</span></h3><ol class="decimal_type" id="isPasted"><li style="font-weight: bold;"><strong>Entry Mechanics</strong><ol class="decimal_type" style="font-weight: initial;"><li>The Key Terms and these terms and conditions (together the <strong>Terms</strong>) make up the rules for an Entrant&#x2019;s participation in the Promotion. By participating, the Entrant accepts these Terms. Capitalised terms in these terms and conditions have the meaning given to them in the Key Terms.&#xA0;</li><li>To enter the Promotion, Entrants must complete the Entry Procedure during the Entry Period.&#xA0;</li><li>Entrants may enter the Promotion up to the Maximum Number of Entries.&#xA0;</li><li>Entries are deemed to be received at the time of receipt by the Promoter not at the time of transmission by the Entrant.</li><li>Using automated entry software or any other means to automatically enter the Promotion multiple times is not allowed. If an Entrant does this, all their entries will be invalid.</li><li>Incomplete or ineligible entries, as well as entries that breach these Terms or any other content guidelines set by the Promoter, will not be valid. The Promoter reserves the right, at any time, to verify the validity of entries and Entrants (including an Entrant&#x2019;s identity, age and place of residence) and to disqualify any Entrant or Winner.</li><li>If a dispute arises as to the identity of an online Entrant, the entry will be deemed to have been submitted by the authorised account holder of the email address. The Promoter may ask any Entrant to provide the Promoter with proof that they are the authorised account holder of the email address associated with the entry.&#xA0;</li></ol></li><li style="font-weight: bold;"><strong>Prize Draw</strong><ol style="font-weight: initial;"><li>The draw to determine the winning Entrant (<strong>Winner</strong>) for the Promotion will be conducted in accordance with the Draw Details and the Winner notified as set out in the Key Terms.&#xA0;</li><li>The Winner&#x2019;s last name, first name initial and postcode may be published on the Promoter&#x2019;s website (set out in the Key Terms), within 30 days of the Draw Date, or Redraw Date if applicable, for 28 days. It is a condition of entry into the Promotion that the Winner consents to the publication of such information and participates in any media releases which may include photographs of the Winner by the Promoter. By entering this Promotion, Entrants consent to the use of their names and likenesses in this manner.&#xA0;</li><li>Entrants are responsible for all expenses incurred when entering the Promotion and accessing, claiming and/or using the Prize (unless otherwise stated in these Terms).</li><li>Each valid entry will <u>NOT</u> be individually judged, unless otherwise specified in these Terms. Each entry has an equal chance of winning. The Winner will be confirmed by the Promoter.&#xA0;</li><li>The Promoter&#x2019;s decision is final and the Promoter will not enter into correspondence with Entrants regarding the decision.&#xA0;</li><li>If a Winner&#x2019;s entry is found to be invalid, the Promoter may redraw or decide on another winning entry.</li></ol></li><li style="font-weight: bold;"><strong>Prizes</strong><ol style="font-weight: initial;"><li>The Prize(s) are specified in the Key Terms. <u>THE PRIZE IS NOT TRANSFERRABLE AND NOT REDEEMABLE FOR CAS</u><u>H</u> unless otherwise specified in these Terms.</li><li>If any Prize is unavailable and the Promoter has used all reasonable efforts to arrange the Prize, the Promoter reserves the right to substitute the Prize with a prize of equal value and/or specification, subject to any written directions from a regulatory authority.&#xA0;</li><li>The Promoter and/or any supplier of the Prize or any part of the Prize may in their absolute discretion:<ol><li>reserve the right to refuse to allow the Winner or their companion(s) (if any) to take part in any or all aspects of the Prize if they reasonably believe the Winner or their companion(s) (if any):<ol><li>represent a safety risk;</li><li>are under the age of 18 years old;&#xA0;</li><li>will contravene any applicable laws, or for any other reason; and&#xA0;</li></ol></li><li>may cancel the relevant component of the Prize if the conditions are deemed dangerous or unlawful.</li></ol></li></ol></li><li style="font-weight: bold;"><strong>Claiming Prizes</strong><ol style="font-weight: initial;"><li>The Prize(s) must be claimed by the Redemption Date in accordance with the Claim Instructions set out in the Key Terms, or it will be deemed forfeited by the Winner.&#xA0;</li><li>If any Prize remains unclaimed, a second draw or selection for the Prize will take place in accordance with the Key Terms, specifically the Unclaimed Prize Redraw, subject to any directions from a regulatory authority. &#xA0;The alternative Winner, if any, will be notified in accordance with the Key Terms, specifically Notification of Unclaimed Prize Redraw Winners.</li><li>The Promoter will deliver, or otherwise coordinate the delivery of, the Prize within 28 days of the Winner confirming their details for delivery and will be delivered in Australia only. Should circumstances outside the Promoter&#x2019;s control occur, which cause a delay in delivery of the Prize, the Promoter will not be liable.</li></ol></li><li style="font-weight: bold;"><strong>General</strong><ol class="decimal_type" start="5" style="font-weight: initial;"><li>(<strong>Amendments</strong>) If for any reason any aspect of this Promotion is not capable of running as planned, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.</li><li>(<strong>Consequential Loss</strong>) Despite anything to the contrary, but subject to the Non-Excludable Guarantees (as defined below), neither party will be liable under these Terms for any consequential, special or indirect loss including loss of profit (including anticipated profit), loss of benefit (including anticipated benefit), loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings (including anticipated savings), loss of reputation, loss of use (including both real and anticipatory) and/ or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.&#xA0;</li><li>(<strong>Currency</strong>) Unless expressly stated otherwise, a reference in these terms or in any advertisement relating to the Promotion, to Australian dollars, dollars, AUD, AU$ or $ is a reference to the lawful currency of Australia.</li><li>(<strong>Dispute Resolution</strong>) In the event of a dispute, Entrants must contact the Promoter and attempt to resolve the dispute in good faith. If the matter cannot be resolved, either party may refer the matter to a mediator. The costs of the mediation will be shared equally between the parties.</li><li>(<strong>Force Majeure</strong>) The Promoter will not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure is caused or contributed to by an event or circumstance outside of the Promoter&#x2019;s reasonable control or influence.&#xA0;</li><li>(<strong>Intellectual Property Rights</strong>) Where the Promotion involves submission of any materials including answers to questions, a statement, idea or opinion, video or voice recordings, images, works of art, designs or photographs (Content), all Entrants agree that:&#xA0;<ol><li>the Content must not contain any viruses or cause or be likely to cause any injury or harm to any person or entity;&#xA0;</li><li>the Content must be the work of the individual submitting it;&#xA0;</li><li>the Content must not have been published elsewhere or have won a prize in any other competition or promotion;&#xA0;</li><li>Entrants must have obtained all appropriate consents and/or permission relating to a person who appears in, or whose property appears in, the Content;</li><li>the submission of the Content must not infringe the intellectual property rights of any third party and that the Content they are submitting is their own work and that they own the copyright for it;&#xA0;</li><li>the Promoter may remove or decline to publish any Content without notice to the relevant Entrant;&#xA0;</li><li>the Entrant grants the Promoter an irrevocable, perpetual, royalty-free, worldwide, sublicensable and transferable licence to publish, reproduce, distribute, publicly display, and create derivative works of, copy, modify and exploit the Content in any media now known or in the future devised, for any purpose whatsoever, including advertising, marketing, and promotional purposes, without compensation or notification to the Entrant;</li><li>the Entrant waives all moral rights in the Content to the fullest extent permitted by law; and</li><li>the Promoter may use their likeness, image and/or voice in the event that the Entrant is the Winner (including photograph, film or recording) in any media whatsoever throughout the world for the purpose of promoting this Promotion or other similar promotions and promoting any products manufactured, distributed and or supplied by the Promoter. The Entrant will not be entitled to any remuneration for such use.</li></ol></li><li>(<strong>Jurisdiction</strong>) These Terms are governed by the laws of Victoria. Entrants submit to the jurisdiction of the courts of Victoria.</li><li>(<strong>Non-Excludable Guarantees</strong>) Nothing in these Terms limits, excludes or modifies or purports to limit, exclude or modify any legislation which cannot lawfully be excluded or limited, including the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth) or any other applicable State or Territory consumer protection legislation.</li><li>(<strong>Personal Information</strong>) The Promoter collects personal information from all Entrants in order to conduct the Promotion, including to verify that the winners are above the age of 18 years old, and may, for this purpose, collect, use and disclose such information to third parties, including to agents, contractors, service providers, suppliers of Prizes, and as required, to regulatory authorities. Please see the Promoter&#x2019;s Privacy Policy (linked in the Key Terms) and any privacy collection notice provided, for more information about how the Promoter handles personal information. By providing personal information to the Promoter, the Entrant agrees to the collection, use, storage and disclosure of that information as described in this clause and the Promoter&#x2019;s Privacy Policy.&#xA0;</li><li>(<strong>Social Media</strong>) The use of social media is subject to the prevailing terms and conditions of use of the social media platform. Unless otherwise indicated in these Terms, the Promotion is in no way sponsored, endorsed or administered by, or associated with any social media platform. If an Entrant uses social media to participate in the Promotion, the Entrant understands that they are providing their information to the Promoter and not to any social media platform. Entrants are solely responsible and liable for the content of their entries and any other information they transmit to other Internet users. By participating in the Promotion, the Entrant releases the applicable social media site from all claims, liabilities, suits, actions and expenses, including costs of litigation and reasonable legal costs associate with the Promotion.</li></ol></li></ol>

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