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The Razorback 4x4 Help Centre - FAQs, policies and product information.

Razorback 4x4 Help Centre

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The Christmas season is nearly here! To ensure your gift arrives in time for the big day, please place your order on or before the dates below. Place orders by: Sunday 8th November. Custom embroidery orders must be finalised by 8th November. That mea

<p dir="ltr">The Christmas season is nearly here! To ensure your gift arrives in time for the big day, please place your order on or before the dates below.</p><h2 dir="ltr" id="in-stock-orders--standard-shipping">In Stock Orders &#x2013; Standard Shipping</h2><div dir="ltr"><table><thead><tr><th scope="col" style="width: 36.7704%;">Destination</th><th scope="col" style="width: 62.4514%;">Place Orders By</th></tr></thead><tbody><tr><td style="width: 36.7704%;">VIC</td><td style="width: 62.4514%;">Tuesday 22nd December</td></tr><tr><td style="width: 36.7704%;">NSW</td><td style="width: 62.4514%;">Monday 21st December</td></tr><tr><td style="width: 36.7704%;">ACT</td><td style="width: 62.4514%;">Monday 21st December</td></tr><tr><td style="width: 36.7704%;">QLD</td><td style="width: 62.4514%;">Monday 21st December</td></tr><tr><td style="width: 36.7704%;">SA</td><td style="width: 62.4514%;">Monday 21st December</td></tr><tr><td style="width: 36.7704%;">TAS</td><td style="width: 62.4514%;">Monday 21st December</td></tr><tr><td style="width: 36.7704%;">WA</td><td style="width: 62.4514%;">Friday 18th December</td></tr><tr><td style="width: 36.7704%;">NT</td><td style="width: 62.4514%;">Wednesday 16th December</td></tr></tbody></table></div><h2 dir="ltr" id="made-to-order--standard-shipping">Made To Order &#x2013; Standard Shipping</h2><p dir="ltr">Place orders by: <strong>Sunday 8th November</strong></p><h3 dir="ltr" id="custom-embroidery-orders">Custom Embroidery Orders</h3><p dir="ltr">Custom embroidery orders must be <strong>finalised by 8th November</strong>. That means your design needs to be fully approved by you and our embroidery team by this date, not just ordered. Because designs can take some back-and-forth to get right, please place your custom embroidery order well before 8th November. Larger, more intricate designs will take longer to finalise than simple text.</p><p dir="ltr">Custom embroidery orders not finalised by 8th November cannot be guaranteed in time for Christmas.</p><p dir="ltr"><strong>Please note:</strong> These dates are based on the Christmas cut-off dates provided by Australia Post. Unfortunately, we&#x2019;re unable to guarantee delivery dates, as this is a busy time of year for AusPost too! We recommend getting your order in as early as possible to avoid disappointment.</p><hr><p dir="ltr"><strong>Missed the cut-off?</strong> Don&#x2019;t worry! Get them a <a href="https://razorback4x4.com.au/products/gift-card">Razorback 4x4 Gift Card</a> instead. It&#x2019;s delivered straight to your email inbox, so there&#x2019;s no waiting on shipping.</p>

Christmas Delivery Cut-off Dates 2026

The "Black Friday Frenzy" promotion is valid from 12:01am AEST on 15 November 2026 until 11:59pm AEST on 30 November 2026. All discounts advertised are valid only during this period. Sale prices will be displayed on eligible product pages and applied

<h2 id="effective-dates">Effective Dates</h2><p>The &quot;Black Friday Frenzy&quot; promotion is valid from 12:01am AEST on 15 November 2026 until 11:59pm AEST on 30 November 2026. All discounts advertised are valid only during this period. Sale prices will be displayed on eligible product pages and applied automatically at checkout.</p><h2 id="eligible-products-and-discounts">Eligible Products and Discounts</h2><p>Discounts apply to the following products and variants as specified. All product prices reflect applicable discounts during the promotional period.</p><p><strong>All seat covers, accessories, merch products and custom embroidery fees are discounted at 15% off their full retail price.</strong></p><p>Gift Cards, Fitting Fees, and Express Shipping are excluded from this promotion.</p><h2 id="discount-application-and-stacking">Discount Application and Stacking</h2><p>All discounts are applied automatically at checkout. No discount codes are required.</p><p>Discount stacking is limited as follows:</p><ul type="disc"><li>Personal, single-use promotional codes (e.g., mailing list or review incentives) are permitted to stack with sale pricing.</li><li>Public or multi-use codes (e.g., influencer referrals) are excluded from providing monetary discounts during the sale.</li><li>Standard 5% bundle discounts will not stack with &#x2018;Black Friday Frenzy&#x2019; sale discounts. Pre-configured product bundles will reflect sale pricing where applicable.</li></ul><h2 id="product-variants-and-availability">Product Variants and Availability</h2><p>Product pages may display &quot;from $X&quot; pricing to reflect variable discounts across different colour, stitch, or variant options. Discounted pricing will update based on the selected variant.</p><h2 id="returns-and-refunds">Returns and Refunds</h2><p>Returns and exchanges are subject to the following conditions:</p><ul type="disc"><li>In Stock products may be returned for change-of-mind if unopened and within 30 days of purchase. These orders may be subject to a 15% restocking fee at the discretion of Razorback4x4.</li><li>Products marked as CLEARANCE (i.e., In Stock XP6 Tough Canvas and In Stock Retro Premium Neoprene items) are <u>final sale</u> and are not eligible for return or refund due to change-of-mind.</li><li>Refunds for returned products will be processed to the original payment method at the discounted purchase price.</li></ul><p>If a purchased stock item becomes unavailable, the customer will be offered either:</p><ul type="disc"><li>A &apos;Made To Order&apos; equivalent at the same discounted rate, or</li><li>A full refund.</li></ul><h2 id="shipping-and-fulfilment">Shipping and Fulfilment</h2><p>Made To Order products are subject to a standard 6-10 week lead time. Customers should allow for potential delays due to increased Black Friday demand.&#xA0;</p><h2 id="cart-expiry-and-pricing-enforcement">Cart Expiry and Pricing Enforcement</h2><p>All pricing displayed during the promotional period is valid only while the promotion is active. Unpaid carts, expired sessions, or delayed payments will not retain sale pricing once the promotion has ended. Retroactive pricing adjustments may be offered at the company&apos;s discretion but are not guaranteed.</p><h2 id="error-resolution">Error Resolution</h2><p>In the event of a misapplied discount, the company will generally honour the lower price displayed, however the company reserves the right to cancel any affected orders and provide a full refund at their own discretion.&#xA0;</p><h2 id="legal-compliance">Legal Compliance</h2><p>These terms are governed by Australian Consumer Law. Nothing in this policy excludes or limits consumer rights under the ACL. Standard product warranties and statutory guarantees continue to apply.</p>

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Christmas Delivery Cut-off Dates 2026

"Black Friday Frenzy" Sale Terms & Conditions

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